Privacy policy

This Privacy Policy describes how shestore.com.pk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

  • Please make sure that the order placed cannot be cancelled after one hour.
  • It will be delivered within 4 or 5 working days
  • You may ask for your Tracking Number if you face any problem regarding the parcel or just contact ours. Customer Services
  • COURIER SERVICES ARE NOT LIABLE TO OPEN ANY PARCEL & SHOW THE PRODUCT BEFORE YOU PAY.SO PLEASE DO NOT FORCE THEM TO SHOW THE PARCEL AND NEITHER REJECT ON THIS MATTER.
  • If you face any problem after receiving the parcel, like the damaged product or something, you may directly contact us on +92 3137975640 OR INSTAGRAM@ https://www.instagram.com/shestore.pk/
  • Moreover, you will be also getting a message from our COURIER SERVICE about the shipment status before Delivery. So if you give your Contact Number which is in your use .then it will be easy for us to make you stay updated with the Delivery.
  • To secure your Customer Protection Rights Do make a VIDEO of unboxing the parcel. There will be our AK Collection Sticker as a seal on Parcel. You will open the parcel by making a video and will open that seal.IF seal opening will not be shown in the video, NO CLAIM such as DAMAGED PRODUCT or MISSING PRODUCT will be accepted.
  • It is compulsory to make an unpacking video so you can send that video to us for any CLAIM.
  • The customer will send back the parcel on its own & will bear the delivery charges too.
  • The customer will not have any right to demand a refund of delivery charges in any case.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at shestorepage@gmail.com or by mail using the details provided below:

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.